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Shipping Policy


- Currently, we are only shipping to Germany, France and Portugal.

- Shipping costs are automatically calculated in the shopping cart, depending on the destination postal code and the weight of your bottles. Each bottle (0.75 liters) corresponds to 1.5 / 2.0 kg of transport depending on the shape of the bottle.

- Handling time: 1-2 working days; Shipping time: 3-15 working days.

- Shipping prices include shipping boxes and protective separators for bottles.

- All prices shown include VAT.

- An adult's signature is required to receive the wines. Do not place an order if you are a minor.

- There are no shipping rates available for some islands or remote areas with difficult access. Contact help@velvetbull.com for more information.

- For some countries, free transportation is available. The value is automatically calculated in the cart.

- You may qualify for a discount on shipping costs, depending on the number of bottles and the value of your order. This will be automatically assigned to the shopping cart if it meets the criteria. Order 12 or more bottles to further reduce shipping costs per bottle.

- If the logistics companies are unable to deliver the wines because of your absence at the delivery address or delay in collecting the wines at the designated store, the wines will be returned to us. In this case, you will be reimbursed for the cost of the wines, excluding shipping costs, twice, to cover transport to your address and return to ours. The refund will be made when the bottles reach us. If you want your wines again, you need to place a new order.


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